FAQs

[bt_section layout=”wide” top_spaced=”not-spaced” bottom_spaced=”not-spaced” skin=”inherit” full_screen=”no” vertical_align=”inherit” divider=”no” back_image=”” back_color=”” back_video=”” video_settings=”” parallax=”0.1″ parallax_offset=”” el_id=”” el_class=”” el_style=””][bt_row][bt_column width=”1/1″ align=”left” vertical_align=”inherit” border=”no_border” cell_padding=”default” animation=”animate animate-fadein animate-moveleft” text_indent=”no_text_indent” highlight=”no_highlight” background_color=”” transparent=”” el_class=”” el_style=”” background_image=””][bt_hr top_spaced=”topExtraSpaced” bottom_spaced=”not-spaced” transparent_border=”border” el_class=”” el_style=””][/bt_hr][/bt_column][/bt_row][/bt_section][bt_section layout=”boxed” top_spaced=”topSpaced” bottom_spaced=”bottomSpaced” skin=”inherit” full_screen=”no” vertical_align=”inherit” divider=”no” back_image=”” back_color=”” back_video=”” video_settings=”” parallax=”” parallax_offset=”” el_id=”” el_class=”” el_style=””][bt_row][bt_column width=”1/3″ align=”right” vertical_align=”inherit” border=”no_border” cell_padding=”btDoublePadding” animation=”no_animation” text_indent=”no_text_indent” highlight=”no_highlight” background_color=”” transparent=”” el_class=”” el_style=”” background_image=””][bt_header superheadline=”ALL THE QUESTIONS” headline=”Most frequent questions” headline_size=”medium” title_style=”btRegularTitle” dash=”no” dash_style=”btAccentDash” subheadline=”” el_class=”” el_style=””][/bt_header][bt_hr top_spaced=”topSemiSpaced” bottom_spaced=”not-spaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_hr top_spaced=”topSmallSpaced” bottom_spaced=”not-spaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_button text=”Terms of service” icon=”fa_f0cb” url=”https://shipforlessja.com/courier/” target=”_blank” style=”Outline” color=”Light” size=”Small” width=”Full” el_class=”” el_style=”” icon_pos=”Left”][/bt_button][bt_button text=”Rates” icon=”fa_f1ec” url=”#” target=”_blank” style=”Outline” color=”Light” size=”Small” width=”Full” el_class=”” el_style=”” icon_pos=”Left”][/bt_button][bt_hr top_spaced=”topSmallSpaced” bottom_spaced=”not-spaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_hr top_spaced=”topSmallSpaced” bottom_spaced=”not-spaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_hr top_spaced=”topSmallSpaced” bottom_spaced=”not-spaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_hr top_spaced=”topSmallSpaced” bottom_spaced=”not-spaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_hr top_spaced=”topSemiSpaced” bottom_spaced=”not-spaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][bt_icons][/bt_icons][bt_icons][/bt_icons][/bt_column][bt_column width=”2/3″ align=”left” vertical_align=”inherit” border=”no_border” cell_padding=”default” animation=”no_animation” text_indent=”no_text_indent” highlight=”no_highlight” background_color=”” transparent=”” el_class=”” el_style=”” background_image=””][bt_accordion][bt_accordion_items headline=”What is the cost to sign up?”]

  1. There is absolutely no sign up fee. We offer a lifetime membership that you can cancel at any time at no extra cost, no monthly or annual payment.
  2. When can I start using the service?
  3. Immediately after the sign up process is completed, you will receive an email with the US mailing address the format of which to use when shipping.

[/bt_accordion_items][bt_accordion_items headline=”How will I know when you receive my package?”]

  1. You will be notified via email or text message at each point of delivery (warehouse, customs, Ship For Less office)

[/bt_accordion_items][bt_accordion_items headline=”How does the service work?”]

  1. Shop online/Drop off packages at the warehouse. Once your package has been received & logged by our warehouse team, you will be notified. Customers should then advise us of the type of service preferred (Air/Ocean freight). We clear customs and handle all the documentation aspect, after which customers pick up or request delivery.

[/bt_accordion_items][bt_accordion_items headline=”What payment methods do you offer?”]

  1. We accept payments via wire transfer, Bank deposits, credit cards, debit cards, cash & PayPal.
  2. Can someone receive packages in my name?
  3. Yes, just advise us via text message or email with the full name of the person and have them present a valid ID to the office.

[/bt_accordion_items][bt_accordion_items headline=”Why is my account on hold/Suspended?”]

  1. There are several reasons why your account might be on hold or suspend. Please contact the office to better assist with your account status.

[/bt_accordion_items][/bt_accordion][bt_hr top_spaced=”topSmallSpaced” bottom_spaced=”bottomSmallSpaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][/bt_column][/bt_row][/bt_section][bt_section layout=”boxed” top_spaced=”not-spaced” bottom_spaced=”not-spaced” skin=”dark” full_screen=”no” vertical_align=”inherit” divider=”no” back_image=”” back_color=”#0b61aa” back_video=”” video_settings=”” parallax=”” parallax_offset=”” el_id=”” el_class=”” el_style=””][bt_row][bt_column width=”1/1″][bt_hr top_spaced=”topSmallSpaced” bottom_spaced=”bottomSmallSpaced” transparent_border=”noBorder” el_class=”” el_style=””][/bt_hr][/bt_column][/bt_row][bt_row][bt_column width=”3/4″ align=”left” vertical_align=”btMiddleVertical” border=”no_border” cell_padding=”default” animation=”animate animate-fadein animate-moveright” text_indent=”no_text_indent” highlight=”no_highlight” background_color=”” transparent=”” el_class=”” el_style=””][bt_header superheadline=”Not sure how much it will cost you?” headline=”Check our rates to find out!” headline_size=”medium” title_style=”btRegularTitle” dash=”no” dash_style=”btAccentDash” subheadline=”” el_class=”” el_style=””][/bt_header][/bt_column][bt_column width=”1/4″ align=”right” vertical_align=”btMiddleVertical” border=”no_border” cell_padding=”default” animation=”animate animate-fadein animate-moveleft” text_indent=”no_text_indent” highlight=”no_highlight” background_color=”” transparent=”” el_class=”” el_style=””][bt_button text=”Rate sheet” icon=”fa_f1ec” url=”#” target=”no_target” style=”Outline” color=”Light” size=”Big” width=”Normal” el_class=”” el_style=”” icon_pos=”Left”][/bt_button][/bt_column][/bt_row][bt_row][bt_column width=”1/1″][/bt_column][/bt_row][/bt_section]